Privacy Policy

Last Updated: 25th March 2026

1. Introduction

At Rife Wellness Centre, we are committed to protecting the privacy and personal information of our clients and website visitors. This policy explains how we collect, use, and safeguard your data in accordance with the Protection of Personal Information Act (POPIA).

2. The Information Officer

In compliance with POPIA, Rife Wellness Centre has appointed an Information Officer responsible for ensuring that your data rights are respected.

  • Information Officer: Bryan Botha
  • Contact Email: bryan@rifewellnesscentre.co.za
  • Physical Address: Randburg, Gauteng

3. Categories of Personal Information We Collect

We collect and process personal information to provide wellness services effectively. This includes:

  • General Information: Name, email address, telephone number, and physical address.
  • Special Personal Information (Health Data): As a wellness provider, we may process information regarding your physical or mental health, medical history, and treatment records. Under Section 32 of POPIA, this information is treated with a higher level of confidentiality and is only processed with your explicit consent.
  • Technical Data: IP addresses, browser types, and cookies used for website functionality and spam detection.

4. Purpose of Processing

We only process your information for specific, explicitly defined purposes, including:

  • To schedule appointments and provide wellness treatments (e.g., Bioresonance, Bodysonic).
  • To communicate with you regarding your health journey and session results.
  • To comply with legal and professional obligations.
  • For marketing purposes, but only if you have provided explicit opt-in consent.

5. Consent and Choice

  • Direct Marketing: We will not use your data for marketing unless you have “opted-in.” You may “opt-out” at any time by clicking the unsubscribe link in our emails.
  • Health Data: By booking a session or filling out a client history form, you provide explicit consent for us to process your health-related data for the purpose of your treatment.

6. Data Security and Storage

We implement strict technical and organisational measures to prevent unauthorised access, loss, or damage to your personal information.

  • Storage: Data is stored on secure servers. Any physical records are kept in locked, restricted-access areas.
  • Retention: We keep your information only as long as necessary to fulfil the purposes mentioned above or as required by South African law (e.g., medical record retention periods).

7. Disclosure to Third Parties

We do not sell or rent your data. We only share your information with third parties when:

  • It is necessary for your treatment (e.g., referring you to another practitioner).
  • We use trusted service providers (e.g., secure hosting or email platforms) that are also POPIA-compliant.
  • We are legally required to do so by a government authority.

8. Your Rights under POPIA

You have the right to:

  1. Access: Request a copy of the personal information we hold about you.
  2. Correction: Request that we update or correct inaccurate information.
  3. Objection: Object to the processing of your data for specific purposes.
  4. Deletion: Request that we delete your data (subject to legal retention requirements).
  5. Complain: Contact the Information Regulator of South Africa if you feel your rights have been infringed.

9. Cookies and Tracking

Our website uses cookies to enhance your experience. While functional cookies are active to ensure the site works correctly, you can manage your preferences for tracking and analytical cookies through our cookie banner.

10. PAIA Manual

In terms of the Promotion of Access to Information Act (PAIA), we maintain a manual that outlines how you can request access to our records. This manual is available upon request from our Information Officer.

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